Are you concerned about

Your IT?

What we hear most often from businesses we work with:

I'm concerned about phishing attacks.
Identity theft has been an issue.
I'm unsure of what my current IT provider is doing.
I worry about the transparency and control of my IT costs.
I'm looking for an IT provider who can help me scale my business.
Worrying about IT keeps me awake at night.
I have difficulty contacting my IT provider when I need help.
I have trouble understanding my tech support over the phone.

The Basics of Our Business

1

Consulting

Providing guidance, design, and implementation of IT systems for the business.

2

Support

Ensuring that all employees have access to a rapid response service desk so that technical issues don’t disrupt the work day.

3

Sustainment

Keeping core systems operational around the clock.

How do we stack up against competitors?

Provider 1 Provider 2
Description
Description
Description
Helpdesk
Helpdesk Email support only Offshore Phone and email support, onshore guaranteed
Hardware
Hardware Sold at a profit Customer to order Provided at industry discount rates
Onsite
Onsite As needed Costly Built into agreement
Minor Projects
Minor Projects Extra Extra Allowance built into agreement
Major Projects
Major Projects Cost Cost Cost
User Provisioning
User Provisioning Per hour Per hour Fixed cost
Security Monitoring
Security Monitoring Included Included Included